PURCHASING TICKETS
Online Ticket Office
During this busy period internet verifications are taking longer than normal. We will however strive to accomplish the verification within five working days of your registration. If you encounter any problems please don't hesitate to phone us on the ticket hotline 0871 472 1884. Please be patient with all calls as we are very busy at this current time.
In Person
At the ticket office, inside shopDCFC, Pride Park Stadium.
Opening hours effective from March 1 2008:
Monday - 9am to 5pm
Tuesday - 10am to 5pm
Wednesday - 9am to 5pm
Thursday - 9am to 5pm
Friday - 9am to 5pm
Saturday - 9am to 5pm
Sunday - 10am to 4pm
Telephone
Match tickets can be booked on our direct ordering line using VISA, Mastercard, VISA DEBIT and Switch.
Call shopDCFC Direct on 0871 472 1884.
Opening hours effective from March 1 2008:
Monday - 9am to 5pm
Tuesday - 10am to 5pm
Wednesday - 9am to 5pm
Thursday - 9am to 5pm
Friday - 9am to 5pm
Saturday - 9am to 5pm
Sunday - closed
A £1 booking fee is charged on all telephone bookings (away match ticket purchases made by VISA or MASTERCARD will also incur a 50p per ticket booking fee, debit cards incur no additional charge).
Tickets will be posted out until two days before the match, after this they will be held for collection.
Tickets can be purchased by phone until three hours before kick-off.
Ticket Collection
The ticket collection office is situated on the Derbyshire North Stand.
Ticket collection opens on matchdays, two hours before kick-off. Collections before this or after kick-off must be made from the main ticket office.
To avoid delays customers are advised to collect their tickets at least an hour before kick-off.
Supporters purchasing tickets by debit/credit card MUST present their card when collecting tickets, failure to comply will result in tickets not being issued.
Post
Please send all applications to:
Ticket Office, Derby County Football Club, Pride Park Stadium, Derby, DE24 8XL.
Postal applications should clearly state which match tickets are being applied for, together with payment and a stamped self addressed envelope.
Please quote all relevant names and customer numbers in all correspondence as ALL season ticket holders will only be given preference on application at the rate of ONE ticket per season ticket held. Please also include a daytime telephone number.
Postal applications for tickets will only be accepted from the sale dates specified for that match.
Any applications received before sale dates will be returned.
Tickets are subject to availability and no application is guaranteed to be successful.
Match Ticket Concessionary Rates
Seniors - over the age of 60
Juniors - aged 16 and under
Young Adults - 17 to 21 years old (must be a gold member)
Contacting the Ticket Office
Ticket Office, Pride Park Stadium, Pride Park, Derby, DE24 8XL.
Tel: 0871 472 1884
Fax: 01332 667540
E-mail ticket.office@dcfc.co.uk
Away Coach Travel
We organise away coach travel to all our away games.
If you travel to away games, why not travel on one of our executive-style 48 seater coaches. Coaches depart from the Toyota West Stand Car Park, times of departure and prices can be found with the relevant away ticket information.
To avoid disappointment we advise supporters to purchase their RoadRider tickets when match tickets are purchased.
Disabled Supporters
Please contact our disabled liaison officer, Keith Marson, on 01332 667531.
